FAQs / Help

FAQs

Where is the library?

    • The library is located on the Pocahontas campus. It is adjacent to the Academic Complex, at the southwest corner of the campus, just off Hwy 304 East. Parking is available on the west side.

What hours are the library open?

    • The library is opened 7:30 a.m. – 4:00 p.m., Monday – Friday during the fall and spring semesters. It is usually open 7:00 a.m. – 5:00 p.m., Monday – Thursday during the summer.
    • The library’s hours are subject to change during holidays or to accommodate changes in the school’s schedule.

Who can use the library?

    • Any student, faculty, or staff of Black River Technical College has privileges to use the library. Your BRTC ID also functions as a library card.
    • Members of the community with a valid drivers license and email address may also use the library .

What kind of resources or services does the library offer?

    • The BRTC library provides access to 18,000+ books, over 1 million eBooks, 100+ magazine and newspaper subscriptions, and over 80 databases with access to millions of digital articles, videos, images, etc.
    • We also provide access to computers with internet connections, printing, and copying services. (No color copy or printing)
    • We have lots of public seating and tables for reading, studying, or just conversing plus 4 individual study rooms and 1 group study room equipped with a TV, DVD and VHS players, and a small boom box.
    • The library also offers one classroom that can be reserved.

Do you have a fax machine?

    • No.

What can I check out?

    • Books in our core collection, children’s books, paperbacks, and videos can be borrowed from the library. Materials in the reference collection cannot be borrowed except by special permission from the library director.

How long can I keep materials on loan?

    • Materials are usually loaned for 2 weeks with one renewal option (total 4 weeks).

What if I forget to return a book?

    • Beyond the 4 weeks maximum loan period, an overdue fee of $0.10 per day, per item will be assessed until the item is returned.

How do I return materials?

    • Items can be handed to library staff at the circulation desk, placed in the return slot at the circulation desk, or deposited in the outside return box, just in front of the library’s entrance.

Can I access the library’s digital resources off campus?

    • Yes! Some databases will require you to login. Username and passwords are provided in the Student Lounge section of your Moodle account.

Does the library offer WIFI service?

    • Yes, connect to “BRTC Guest.” (No password required)

Can I print from my own laptop over the WIFI?

    • No. You can use a flash drive or email the file to yourself and use one of the library’s computers to print.

What if the library doesn’t have what I need?

    • The BRTC library participates in the ARKLink consortium and can provide you an ARKLink card that grants privileges to use resources from other participating libraries.
    • We can also borrow materials through the Inter-library Loan program. Pleas allow 7-10 days to process requests.

What if my question isn’t answered here?

    • You can contact the library for additional help.
      • Circulation Desk: 870-248-4060
      • Brittany Obregon (library technician): 870-248-4062
      • Mark Warnick (library director): 870-248-4061
To request an ARKLink card or interlibrary loan, or to reserve an item or a room, contact the library director:
Mark Warnick, Library Director
870-248-4061

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